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Returns, Refused Packages, or Incorrect Address Information:
For all returns- the customer is responsible for all return shipping costs and will be charged a 10% re-stocking fee on all returned items.
For all refused packages- the customer is responsible for all return shipping costs as well as any refusal fee.
all packages with incorrect address information- the customer is
responsible for any additional carrier fee and additional costs
as the result of the incorrect address information.
Used and/or open items can not be returned. Items must be returned unused and in proper packaging.
and subsequently rejects the order or fails to pay duties the customer will be billed for all associated costs incurred as a result.
We are not mechanics,
nor do we physically see the customers’ units. For this reason, it is impossible for our associates to ever tell a customer what they need; we rely on
the customer to tell us what they need. That said, all parts ordered are determined to be “verified by the customer” and are subject to the normal return policy.
Unless the part was shipped in error and the part does not match the invoice, the customer is responsib le for all shipping costs and a 10% re-stock fee
(provided all other return requirements are met).